21st Century - Auto Insurance Claims: Hi, just like to give some input on how snyders...

A 21st Century - Auto Insurance Claims customer review by GetHuman user GetHuman-294651 from November 11th, 2017

Background on GetHuman-294651's case

GetHuman: GetHuman-294651 - can you tell our other 21st Century - Auto Insurance Claims customers when your case took place?
GetHuman-294651: Sure. It was middle of the night, on November 7th.
GetHuman: Did you reach out to 21st Century - Auto Insurance Claims, and if so, how?
GetHuman-294651: I used the 888-314-4328 number I found for on the GetHuman 21st Century - Auto Insurance Claims customer phone number page I was on: 21st Century - Auto Insurance Claims Customer Service Phone Number
GetHuman: And which of these common 21st Century - Auto Insurance Claims customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-294651 a list of common 21st Century - Auto Insurance Claims problems)
GetHuman-294651: "None of those really matches why I wanted to call 21st Century - Auto Insurance Claims that day." was why I was trying to call.

GetHuman-294651's review of 21st Century - Auto Insurance Claims customer service

GetHuman: So how would you sum up your experience for GetHuman's 21st Century - Auto Insurance Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-294651: Hi, just like to give some input on how snyders collision Sandusky Ohio Took care of me. i have an **** sts-v **** miles that i parked outside. it was in the fall and the car after a month or so got covered in leaves and sap from trees. i used a hose and sprayed the car off not a complete wash and put it inside for a month or so. well i pull the car outside and tried to wash all the residue off and could not get it clean. i call my insurance provider and told them the issue and they said if it was from tree sap it was covered. long story shot they approved the repair and a rental for the days needed to fix it .So the adjuster sent me to one of their collision faility. In the end SNYDERS called **st insurance(FARMERS INS) and told them that it was not sap damage it was wear and tear(WOW) the car was mint before i parked it outside i always park inside. and now it is stained from the sap. the insurance company call me and said im responsible for all the cost so far. this was $****.**.
GetHuman: Let's quantify your experience contacting 21st Century - Auto Insurance Claims. On a scale of 1 to 5, how easy is it go get help on a 21st Century - Auto Insurance Claims problem?
GetHuman-294651: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-294651: I'd give them a two out of five on communication.
GetHuman: And what about 21st Century - Auto Insurance Claims's ability to quickly and effectively address your problem?
GetHuman-294651: For that I would say five out of five.
GetHuman: And finally- any advice for other 21st Century - Auto Insurance Claims customers?
GetHuman-294651: Call them early in the day or late. Don't forget any personal or account information you might need for 21st Century - Auto Insurance Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-294651 taken from his 21st Century - Auto Insurance Claims customer service problem that occurred on November 7th, 2017.

21st Century - Auto Insurance Claims

3.25 of 5 stars | 23 reviews

GetHuman-294651's 21st Century - Auto Insurance Claims Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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