6pm.com: I've been trying to contact them over weeks and...

A 6pm.com customer review by GetHuman user GetHuman-all_e from November 29th, 2017

Background on GetHuman-all_e's case

GetHuman: GetHuman-all_e - can you tell our other 6pm.com customers when your case took place?
GetHuman-all_e: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to 6pm.com, and if so, how?
GetHuman-all_e: I used a phone number I found on the GetHuman 6pm.com customer service contact info page: Contact 6pm.com Customer Service
GetHuman: And which of these common 6pm.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-all_e a list of common 6pm.com problems)
GetHuman-all_e: "Warranty claim" was why I was trying to call.

GetHuman-all_e's review of 6pm.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 6pm.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-all_e: I've been trying to contact them over weeks and still don't recive answer! Poor quality! Bad custumer service
GetHuman: Let's quantify your experience contacting 6pm.com. On a scale of 1 to 5, how easy is it go get help on a 6pm.com problem?
GetHuman-all_e: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-all_e: I'd give them a four out of five on communication.
GetHuman: And what about 6pm.com's ability to quickly and effectively address your problem?
GetHuman-all_e: For that I would say five out of five.
GetHuman: And finally- any advice for other 6pm.com customers?
GetHuman-all_e: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 6pm.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-all_e taken from his 6pm.com customer service problem that occurred on November 19th, 2017.

6pm.com

3.75 of 5 stars | 34 reviews

GetHuman-all_e's 6pm.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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