AARP - Healthcare: Operators seem nice, but understanding. Repres...
A AARP - Healthcare customer review by GetHuman user GetHuman-330501 from October 28th, 2017
Background on GetHuman-330501's case
GetHuman: GetHuman-330501 - can you tell our other AARP - Healthcare customers when your case took place?
GetHuman-330501: Sure. It was afternoon, on October 25th.
GetHuman: Did you reach out to AARP - Healthcare, and if so, how?
GetHuman: And which of these common AARP - Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-330501 a list of common AARP - Healthcare problems)
GetHuman-330501: "Renew coverage" was why I was trying to call.
GetHuman-330501's review of AARP - Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP - Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-330501: Operators seem nice, but understanding. Representatives have a deaf ear to problems. They promise one thing and the results are far from solving problems with their service.
GetHuman: Let's quantify your experience contacting AARP - Healthcare. On a scale of 1 to 5, how easy is it go get help on a AARP - Healthcare problem?
GetHuman-330501: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-330501: I'd give them a five out of five on communication.
GetHuman: And what about AARP - Healthcare's ability to quickly and effectively address your problem?
GetHuman-330501: For that I would say three out of five.
GetHuman: And finally- any advice for other AARP - Healthcare customers?
GetHuman-330501: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-330501 taken from his AARP - Healthcare customer service problem that occurred on October 25th, 2017.