AARP: It worked very well. I renewed our membership q...
A AARP customer review by GetHuman user ~Bob Fenton from November 27th, 2017
Background on ~Bob Fenton's case
GetHuman: ~Bob Fenton - can you tell our other AARP customers when your case took place?
~Bob Fenton: Yeah. It was middle of the night, on November 25th.
GetHuman: Did you reach out to AARP, and if so, how?
GetHuman: And which of these common AARP customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Fenton a list of common AARP problems)
~Bob Fenton: "Membership issue" was why I was trying to call.
~Bob Fenton's review of AARP customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Fenton: It worked very well. I renewed our membership quickly and easily.
GetHuman: Let's quantify your experience contacting AARP. On a scale of 1 to 5, how easy is it go get help on a AARP problem?
~Bob Fenton: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Fenton: I'd give them a five out of five on communication.
GetHuman: And what about AARP's ability to quickly and effectively address your problem?
~Bob Fenton: For that I would say three out of five.
GetHuman: And finally- any advice for other AARP customers?
~Bob Fenton: Call them early in the day or late. Don't forget any personal or account information you might need for AARP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Fenton taken from his AARP customer service problem that occurred on November 25th, 2017.