AT&T Universal Card: they have not answered the phone in * days why?
A AT&T Universal Card customer review by GetHuman user GetHuman-rheanon from December 3rd, 2017
Background on GetHuman-rheanon's case
GetHuman: GetHuman-rheanon - can you tell our other AT&T Universal Card customers when your case took place?
GetHuman-rheanon: Yes I can. It was evening, on November 24th.
GetHuman: Did you reach out to AT&T Universal Card, and if so, how?
GetHuman: And which of these common AT&T Universal Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rheanon a list of common AT&T Universal Card problems)
GetHuman-rheanon: "Technical support" was why I was trying to call.
GetHuman-rheanon's review of AT&T Universal Card customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Universal Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rheanon: they have not answered the phone in * days why?
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-rheanon: they have not answered the phone in * days why?
GetHuman: Let's quantify your experience contacting AT&T Universal Card. On a scale of 1 to 5, how easy is it go get help on a AT&T Universal Card problem?
GetHuman-rheanon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rheanon: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Universal Card's ability to quickly and effectively address your problem?
GetHuman-rheanon: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Universal Card customers?
GetHuman-rheanon: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Universal Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rheanon taken from his AT&T Universal Card customer service problem that occurred on November 24th, 2017.