Access A Ride: Unprofessional
A Access A Ride customer review by GetHuman user GetHuman-343061 from November 26th, 2017
Background on GetHuman-343061's case
GetHuman: GetHuman-343061 - can you tell our other Access A Ride customers when your case took place?
GetHuman-343061: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to Access A Ride, and if so, how?
GetHuman: And which of these common Access A Ride customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343061 a list of common Access A Ride problems)
GetHuman-343061: "Insurance claim" was why I was trying to call.
GetHuman-343061's review of Access A Ride customer service
GetHuman: So how would you sum up your experience for GetHuman's Access A Ride customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343061: Unprofessional
GetHuman: Let's quantify your experience contacting Access A Ride. On a scale of 1 to 5, how easy is it go get help on a Access A Ride problem?
GetHuman-343061: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343061: I'd give them a one out of five on communication.
GetHuman: And what about Access A Ride's ability to quickly and effectively address your problem?
GetHuman-343061: For that I would say one out of five.
GetHuman: And finally- any advice for other Access A Ride customers?
GetHuman-343061: Call them early in the day or late. Don't forget any personal or account information you might need for Access A Ride to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343061 taken from his Access A Ride customer service problem that occurred on November 22nd, 2017.