Adidas selling deffective ladies gloves in Sing...

A Adidas customer review by GetHuman user ~Dissaponted customer from November 8th, 2017

Background on ~Dissaponted customer's case

GetHuman: ~Dissaponted customer - can you tell our other Adidas customers when your case took place?
~Dissaponted customer: Yeah. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Adidas, and if so, how?
~Dissaponted customer: I used the 800-982-9337 number I found for on the GetHuman Adidas customer phone number page I was on: Adidas Customer Service Phone Number
GetHuman: And which of these common Adidas customer issues best describes the reason you wanted to talk to them?
(Shows ~Dissaponted customer a list of common Adidas problems)
~Dissaponted customer: "Make a purchase" was why I was trying to call.

~Dissaponted customer's review of Adidas customer service

GetHuman: So how would you sum up your experience for GetHuman's Adidas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dissaponted customer: Adidas selling deffective ladies gloves in Singapore parkway parade outlet. The seam of the glove comes of when you try it on.
GetHuman: Let's quantify your experience contacting Adidas. On a scale of 1 to 5, how easy is it go get help on a Adidas problem?
~Dissaponted customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dissaponted customer: I'd give them a two out of five on communication.
GetHuman: And what about Adidas's ability to quickly and effectively address your problem?
~Dissaponted customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Adidas customers?
~Dissaponted customer: Call them early in the day or late. Don't forget any personal or account information you might need for Adidas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dissaponted customer taken from his Adidas customer service problem that occurred on October 31st, 2017.

Adidas

1.50 of 5 stars | 44 reviews

~Dissaponted customer's Adidas Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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