Aetna Rx Home Delivery: immediate contact with human. he had a strong...

A Aetna Rx Home Delivery customer review by GetHuman user ~alaskini from November 17th, 2017

Background on ~alaskini's case

GetHuman: ~alaskini - can you tell our other Aetna Rx Home Delivery customers when your case took place?
~alaskini: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to Aetna Rx Home Delivery, and if so, how?
~alaskini: I used the 800-227-5720 number I found for on the GetHuman Aetna Rx Home Delivery customer phone number page I was on: Aetna Rx Home Delivery Customer Service Phone Number
GetHuman: And which of these common Aetna Rx Home Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~alaskini a list of common Aetna Rx Home Delivery problems)
~alaskini: "Product information" was why I was trying to call.

~alaskini's review of Aetna Rx Home Delivery customer service

GetHuman: So how would you sum up your experience for GetHuman's Aetna Rx Home Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alaskini: immediate contact with human. he had a strong southern accent & a little hard to understand (i'm southern, too!). handled our problem & got our meds on order quickly & efficiently.
GetHuman: Let's quantify your experience contacting Aetna Rx Home Delivery. On a scale of 1 to 5, how easy is it go get help on a Aetna Rx Home Delivery problem?
~alaskini: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alaskini: I'd give them a five out of five on communication.
GetHuman: And what about Aetna Rx Home Delivery's ability to quickly and effectively address your problem?
~alaskini: For that I would say three out of five.
GetHuman: And finally- any advice for other Aetna Rx Home Delivery customers?
~alaskini: Call them early in the day or late. Don't forget any personal or account information you might need for Aetna Rx Home Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alaskini taken from his Aetna Rx Home Delivery customer service problem that occurred on November 7th, 2017.

Aetna Rx Home Delivery

4.00 of 5 stars | 29 reviews

~alaskini's Aetna Rx Home Delivery Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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