Amazon: It is not good that we are not able to buy a th...
A Amazon customer review by GetHuman user ~Naaz Malik from November 24th, 2017
Background on ~Naaz Malik's case
GetHuman: ~Naaz Malik - can you tell our other Amazon customers when your case took place?
~Naaz Malik: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Naaz Malik a list of common Amazon problems)
~Naaz Malik: "Warranty claim" was why I was trying to call.
~Naaz Malik's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Naaz Malik: It is not good that we are not able to buy a thing by cash on deliver!
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Naaz Malik: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Naaz Malik: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Naaz Malik: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Naaz Malik: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Naaz Malik taken from his Amazon customer service problem that occurred on November 20th, 2017.