Amazon: Quickly and successfully sent package intercept...

A Amazon customer review by GetHuman user ~Portland Brewer from November 27th, 2017

Background on ~Portland Brewer's case

GetHuman: ~Portland Brewer - can you tell our other Amazon customers when your case took place?
~Portland Brewer: Yeah. It was afternoon, on November 25th.
GetHuman: Did you reach out to Amazon, and if so, how?
~Portland Brewer: I used the 888-280-4331 number I found for on the GetHuman Amazon customer phone number page I was on: Amazon Customer Service Phone Number
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Portland Brewer a list of common Amazon problems)
~Portland Brewer: "Account access" was why I was trying to call.

~Portland Brewer's review of Amazon customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Portland Brewer: Quickly and successfully sent package intercept and correction requests to sellers for * packages labeled with incorrect addresses. Quick work and great customer service!
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Portland Brewer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Portland Brewer: I'd give them a three out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Portland Brewer: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Portland Brewer: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Portland Brewer taken from his Amazon customer service problem that occurred on November 25th, 2017.

Amazon

4.14 of 5 stars | 1562 reviews

~Portland Brewer's Amazon Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Amazon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Amazon in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!