American Greeting Cards: This company automatically renews your membersh...

A American Greeting Cards customer review by GetHuman user ~sbiloxigal from November 10th, 2017

Background on ~sbiloxigal's case

GetHuman: ~sbiloxigal - can you tell our other American Greeting Cards customers when your case took place?
~sbiloxigal: Yup. It was afternoon, on October 31st.
GetHuman: Did you reach out to American Greeting Cards, and if so, how?
~sbiloxigal: I used the 800-711-4474 number I found for on the GetHuman American Greeting Cards customer phone number page I was on: American Greeting Cards Customer Service Phone Number
GetHuman: And which of these common American Greeting Cards customer issues best describes the reason you wanted to talk to them?
(Shows ~sbiloxigal a list of common American Greeting Cards problems)
~sbiloxigal: "Technical support" was why I was trying to call.

~sbiloxigal's review of American Greeting Cards customer service

GetHuman: So how would you sum up your experience for GetHuman's American Greeting Cards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sbiloxigal: This company automatically renews your membership without telling you. Their customer service is rude & condescending. Do not buy anything from this company.
GetHuman: Let's quantify your experience contacting American Greeting Cards. On a scale of 1 to 5, how easy is it go get help on a American Greeting Cards problem?
~sbiloxigal: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sbiloxigal: I'd give them a four out of five on communication.
GetHuman: And what about American Greeting Cards's ability to quickly and effectively address your problem?
~sbiloxigal: For that I would say five out of five.
GetHuman: And finally- any advice for other American Greeting Cards customers?
~sbiloxigal: Call them early in the day or late. Don't forget any personal or account information you might need for American Greeting Cards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sbiloxigal taken from his American Greeting Cards customer service problem that occurred on October 31st, 2017.

American Greeting Cards

4.00 of 5 stars | 13 reviews

~sbiloxigal's American Greeting Cards Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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