Annual Free Credit Report: They changed my name and now I can't get my rep...
A Annual Free Credit Report customer review by GetHuman user ~Sandra Pagan from November 25th, 2017
Background on ~Sandra Pagan's case
GetHuman: ~Sandra Pagan - can you tell our other Annual Free Credit Report customers when your case took place?
~Sandra Pagan: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to Annual Free Credit Report, and if so, how?
GetHuman: And which of these common Annual Free Credit Report customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandra Pagan a list of common Annual Free Credit Report problems)
~Sandra Pagan: "Correct errors" was why I was trying to call.
~Sandra Pagan's review of Annual Free Credit Report customer service
GetHuman: So how would you sum up your experience for GetHuman's Annual Free Credit Report customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandra Pagan: They changed my name and now I can't get my reports no matter what I do.
GetHuman: Let's quantify your experience contacting Annual Free Credit Report. On a scale of 1 to 5, how easy is it go get help on a Annual Free Credit Report problem?
~Sandra Pagan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandra Pagan: I'd give them a five out of five on communication.
GetHuman: And what about Annual Free Credit Report's ability to quickly and effectively address your problem?
~Sandra Pagan: For that I would say two out of five.
GetHuman: And finally- any advice for other Annual Free Credit Report customers?
~Sandra Pagan: Call them early in the day or late. Don't forget any personal or account information you might need for Annual Free Credit Report to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandra Pagan taken from his Annual Free Credit Report customer service problem that occurred on November 20th, 2017.