Bally Total Fitness: They are legally robbing people. They take your...
A Bally Total Fitness customer review by GetHuman user ~nilthia from November 20th, 2017
Background on ~nilthia's case
GetHuman: ~nilthia - can you tell our other Bally Total Fitness customers when your case took place?
~nilthia: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Bally Total Fitness, and if so, how?
GetHuman: And which of these common Bally Total Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~nilthia a list of common Bally Total Fitness problems)
~nilthia: "Complaint" was why I was trying to contact.
~nilthia's review of Bally Total Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's Bally Total Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nilthia: They are legally robbing people. They take your money, they dont provide the service you pay for, then you cant cancel unless you move to another state or have some serious health issue. I hope i can sue for my money as they never provided the services they charged me for. Actually anyone else who was charged for services not provided please contact me **********. Let us file a class action suit against these thieving ********.
GetHuman: Let's quantify your experience contacting Bally Total Fitness. On a scale of 1 to 5, how easy is it go get help on a Bally Total Fitness problem?
~nilthia: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nilthia: I'd give them a one out of five on communication.
GetHuman: And what about Bally Total Fitness's ability to quickly and effectively address your problem?
~nilthia: For that I would say one out of five.
GetHuman: And finally- any advice for other Bally Total Fitness customers?
~nilthia: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bally Total Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nilthia taken from his Bally Total Fitness customer service problem that occurred on November 11th, 2017.