Bed Bath & Beyond: Did not find item wanted, but found something e...

A Bed Bath & Beyond customer review by GetHuman user ~mhutch from November 11th, 2017

Background on ~mhutch's case

GetHuman: ~mhutch - can you tell our other Bed Bath & Beyond customers when your case took place?
~mhutch: Yeah. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
~mhutch: I used the 800-843-2446 number I found for on the GetHuman Bed Bath & Beyond customer phone number page I was on: Bed Bath & Beyond Customer Service Phone Number
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~mhutch a list of common Bed Bath & Beyond problems)
~mhutch: "Returns" was why I was trying to call.

~mhutch's review of Bed Bath & Beyond customer service

GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mhutch: Did not find item wanted, but found something else. Waited for one other customer at checkout. No problems.
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~mhutch: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mhutch: I'd give them a two out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~mhutch: For that I would say one out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~mhutch: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mhutch taken from his Bed Bath & Beyond customer service problem that occurred on November 5th, 2017.

Bed Bath & Beyond

3.14 of 5 stars | 40 reviews

~mhutch's Bed Bath & Beyond Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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