Boeing Employees CU - BECU: I called the regular *** number and did nothing...

A Boeing Employees CU - BECU customer review by GetHuman user ~julie from November 3rd, 2017

Background on ~julie's case

GetHuman: ~julie - can you tell our other Boeing Employees CU - BECU customers when your case took place?
~julie: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Boeing Employees CU - BECU, and if so, how?
~julie: I used the 800-233-2328 number I found for on the GetHuman Boeing Employees CU - BECU customer phone number page I was on: Boeing Employees CU - BECU Customer Service Phone Number
GetHuman: And which of these common Boeing Employees CU - BECU customer issues best describes the reason you wanted to talk to them?
(Shows ~julie a list of common Boeing Employees CU - BECU problems)
~julie: "Coverage question" was why I was trying to call.

~julie's review of Boeing Employees CU - BECU customer service

GetHuman: So how would you sum up your experience for GetHuman's Boeing Employees CU - BECU customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~julie: I called the regular *** number and did nothing until it said to wait for a rep.*I was sorry to see those negative reviews! We have been with BECU for * years and love them! They are very very polite... I don't think anyone should tolerate foul language. Also, if you are having a big problem, you should go into the branch. I don't think cars get repo'd after one missed payment.
GetHuman: Let's quantify your experience contacting Boeing Employees CU - BECU. On a scale of 1 to 5, how easy is it go get help on a Boeing Employees CU - BECU problem?
~julie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~julie: I'd give them a two out of five on communication.
GetHuman: And what about Boeing Employees CU - BECU's ability to quickly and effectively address your problem?
~julie: For that I would say three out of five.
GetHuman: And finally- any advice for other Boeing Employees CU - BECU customers?
~julie: Call them early in the day or late. Don't forget any personal or account information you might need for Boeing Employees CU - BECU to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~julie taken from his Boeing Employees CU - BECU customer service problem that occurred on October 29th, 2017.

Boeing Employees CU - BECU

1.00 of 5 stars | 11 reviews

~julie's Boeing Employees CU - BECU Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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