Budget Rent a Car: Never renting from them again or any of their s...
A Budget Rent a Car customer review by GetHuman user GetHuman-317139 from November 28th, 2017
Background on GetHuman-317139's case
GetHuman: GetHuman-317139 - can you tell our other Budget Rent a Car customers when your case took place?
GetHuman-317139: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Budget Rent a Car, and if so, how?
GetHuman: And which of these common Budget Rent a Car customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317139 a list of common Budget Rent a Car problems)
GetHuman-317139: "Make a booking" was why I was trying to call.
GetHuman-317139's review of Budget Rent a Car customer service
GetHuman: So how would you sum up your experience for GetHuman's Budget Rent a Car customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317139: Never renting from them again or any of their sister companies. Long wait after I prepaid for the car they wanted a deposit which wouldn't go through even though I had the funds. I left cancelled my reservation and still had to pay ** dollar cancellation fee. I went to enterprise and paid more money and had a car within ** min no reservation.
GetHuman: Let's quantify your experience contacting Budget Rent a Car. On a scale of 1 to 5, how easy is it go get help on a Budget Rent a Car problem?
GetHuman-317139: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317139: I'd give them a three out of five on communication.
GetHuman: And what about Budget Rent a Car's ability to quickly and effectively address your problem?
GetHuman-317139: For that I would say one out of five.
GetHuman: And finally- any advice for other Budget Rent a Car customers?
GetHuman-317139: Call them early in the day or late. Don't forget any personal or account information you might need for Budget Rent a Car to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317139 taken from his Budget Rent a Car customer service problem that occurred on November 23rd, 2017.