California Department of Motor Vehicles (DMV/RMV): the woman I spoke to was rude and short with me...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~pirateslife4we3 from November 20th, 2017
Background on ~pirateslife4we3's case
GetHuman: ~pirateslife4we3 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~pirateslife4we3: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~pirateslife4we3 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~pirateslife4we3: "DUI" was why I was trying to call.
~pirateslife4we3's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pirateslife4we3: the woman I spoke to was rude and short with me. I had many pieces of information to piece the puzzle of smog*no tags* not the shop's problem with transmission. She refused to even discuss the issue. I am expected to get the cert (* hours away) my daughter is in Florida, I am in Northern California. I am nowhere with this problem and now the tags are expired despite doing everything required * SIX weeks ago
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~pirateslife4we3: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pirateslife4we3: I'd give them a three out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~pirateslife4we3: For that I would say four out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~pirateslife4we3: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pirateslife4we3 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 18th, 2017.