California Department of Motor Vehicles (DMV/RMV): waited on hold for ** mins. then phone disconne...

A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~frustrated from November 23rd, 2017

Background on ~frustrated's case

GetHuman: ~frustrated - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~frustrated: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
~frustrated: I used the 800-777-0133 number I found for on the GetHuman California Department of Motor Vehicles (DMV/RMV) customer phone number page I was on: California Department of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~frustrated: "Lost ID/License Renewal" was why I was trying to call.

~frustrated's review of California Department of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated: waited on hold for ** mins. then phone disconnected. NEVER spoke to a live person. Liked the hold music though.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~frustrated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~frustrated: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 19th, 2017.

California Department of Motor Vehicles (DMV/RMV)

2.93 of 5 stars | 218 reviews

~frustrated's California Department of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like California Department of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with California Department of Motor Vehicles (DMV/RMV) in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!