CashAdvance.com: One of your employee cuss me out told me to suc...

A CashAdvance.com customer review by GetHuman user ~vet_431 from November 13th, 2017

Background on ~vet_431's case

GetHuman: ~vet_431 - can you tell our other CashAdvance.com customers when your case took place?
~vet_431: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to CashAdvance.com, and if so, how?
~vet_431: I used the 800-500-1250 number I found for on the GetHuman CashAdvance.com customer phone number page I was on: CashAdvance.com Customer Service Phone Number
GetHuman: And which of these common CashAdvance.com customer issues best describes the reason you wanted to talk to them?
(Shows ~vet_431 a list of common CashAdvance.com problems)
~vet_431: "None of those really matches why I wanted to call CashAdvance.com that day." was why I was trying to call.

~vet_431's review of CashAdvance.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CashAdvance.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vet_431: One of your employee cuss me out told me to **** his ***** but the (D) work threating me call me all out of my name on ********** at *:** pm esaternand kept calling my phone back to back saying nasty stuff to me. i trying calling your company could not reach anyone about my compliant i try call the number he call from and someone answer the phone and put me on hold for a long time .
GetHuman: Let's quantify your experience contacting CashAdvance.com. On a scale of 1 to 5, how easy is it go get help on a CashAdvance.com problem?
~vet_431: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vet_431: I'd give them a one out of five on communication.
GetHuman: And what about CashAdvance.com's ability to quickly and effectively address your problem?
~vet_431: For that I would say three out of five.
GetHuman: And finally- any advice for other CashAdvance.com customers?
~vet_431: Call them early in the day or late. Don't forget any personal or account information you might need for CashAdvance.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vet_431 taken from his CashAdvance.com customer service problem that occurred on November 7th, 2017.

CashAdvance.com

1.00 of 5 stars | 6 reviews

~vet_431's CashAdvance.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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