Chadwick's: No matter who I spoke to (after several minutes...

A Chadwick's customer review by GetHuman user GetHuman-262540 from November 5th, 2017

Background on GetHuman-262540's case

GetHuman: GetHuman-262540 - can you tell our other Chadwick's customers when your case took place?
GetHuman-262540: Yes I can. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman-262540: I used the 877-330-3393 number I found for on the GetHuman Chadwick's customer phone number page I was on: Chadwick's Customer Service Phone Number
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-262540 a list of common Chadwick's problems)
GetHuman-262540: "Track order" was why I was trying to call.

GetHuman-262540's review of Chadwick's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-262540: No matter who I spoke to (after several minutes of waiting - the end result was the same - customer service is experiencing a high volume of calls - try back tomorrow. This was after being told the person I spoke to couldn't help me.
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-262540: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-262540: I'd give them a two out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-262540: For that I would say five out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-262540: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-262540 taken from his Chadwick's customer service problem that occurred on November 3rd, 2017.

Chadwick's

2.00 of 5 stars | 9 reviews

GetHuman-262540's Chadwick's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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