Colgate-Palmolive: having to buy a toothbrush just to get the gel...
A Colgate-Palmolive customer review by GetHuman user GetHuman-338901 from November 21st, 2017
Background on GetHuman-338901's case
GetHuman: GetHuman-338901 - can you tell our other Colgate-Palmolive customers when your case took place?
GetHuman-338901: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Colgate-Palmolive, and if so, how?
GetHuman: And which of these common Colgate-Palmolive customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-338901 a list of common Colgate-Palmolive problems)
GetHuman-338901: "None of those really matches why I wanted to call Colgate-Palmolive that day." was why I was trying to call.
GetHuman-338901's review of Colgate-Palmolive customer service
GetHuman: So how would you sum up your experience for GetHuman's Colgate-Palmolive customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-338901: having to buy a toothbrush just to get the gel pen is a waste of products and my money i don't need a new toothbrush every two weeks*thank you michael
GetHuman: Let's quantify your experience contacting Colgate-Palmolive. On a scale of 1 to 5, how easy is it go get help on a Colgate-Palmolive problem?
GetHuman-338901: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-338901: I'd give them a five out of five on communication.
GetHuman: And what about Colgate-Palmolive's ability to quickly and effectively address your problem?
GetHuman-338901: For that I would say five out of five.
GetHuman: And finally- any advice for other Colgate-Palmolive customers?
GetHuman-338901: Call them early in the day or late. Don't forget any personal or account information you might need for Colgate-Palmolive to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-338901 taken from his Colgate-Palmolive customer service problem that occurred on November 14th, 2017.