Comcast: WEnt through * different sites, Best help camr...
A Comcast customer review by GetHuman user ~Don't have one/also no on-line from November 24th, 2017
Background on ~Don't have one/also no on-line's case
GetHuman: ~Don't have one/also no on-line - can you tell our other Comcast customers when your case took place?
~Don't have one/also no on-line: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't have one/also no on-line a list of common Comcast problems)
~Don't have one/also no on-line: "Equipment Trouble" was why I was trying to call.
~Don't have one/also no on-line's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't have one/also no on-line: WEnt through * different sites, Best help camr from Call Human who referred me to a "Directions "? site where I was able to text my message directly to an expert* Stll no direct answer Finally found the Telephone *'s I needed when I clicked on the Back arrow & there were all the phone *s listed. Suggestion. Put your Customer Service Main * on all printed sheets. i had * sheets of channels& services listed but had lost the top sheet with the telephone * on it! I am an older lady who misplaces things--How many others do you have???
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Don't have one/also no on-line: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't have one/also no on-line: I'd give them a five out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Don't have one/also no on-line: For that I would say two out of five.
GetHuman: And finally- any advice for other Comcast customers?
~Don't have one/also no on-line: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't have one/also no on-line taken from his Comcast customer service problem that occurred on November 23rd, 2017.