Comcast: WORST COMPANY EVER NO JOKING A MONTH OF THEM NO...
A Comcast customer review by GetHuman user ~LETICIA CARRASQUILLO from November 20th, 2017
Background on ~LETICIA CARRASQUILLO's case
GetHuman: ~LETICIA CARRASQUILLO - can you tell our other Comcast customers when your case took place?
~LETICIA CARRASQUILLO: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~LETICIA CARRASQUILLO a list of common Comcast problems)
~LETICIA CARRASQUILLO: "Service problem" was why I was trying to call.
~LETICIA CARRASQUILLO's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LETICIA CARRASQUILLO: WORST COMPANY EVER NO JOKING A MONTH OF THEM NOT FIXING MY INTERNET VERIZON PLEASE GET CABLE FAST WERE ALL WILLING TO TRANSFER
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~LETICIA CARRASQUILLO: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LETICIA CARRASQUILLO: I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~LETICIA CARRASQUILLO: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~LETICIA CARRASQUILLO: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LETICIA CARRASQUILLO taken from his Comcast customer service problem that occurred on November 13th, 2017.