Cooking Club of America: c*s rep wanted to argue with me about being a l...

A Cooking Club of America customer review by GetHuman user ~not again from November 18th, 2017

Background on ~not again's case

GetHuman: ~not again - can you tell our other Cooking Club of America customers when your case took place?
~not again: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Cooking Club of America, and if so, how?
~not again: I used a help page I found on the GetHuman Cooking Club of America customer service contact info page: Contact Cooking Club of America Customer Service
GetHuman: And which of these common Cooking Club of America customer issues best describes the reason you wanted to talk to them?
(Shows ~not again a list of common Cooking Club of America problems)
~not again: "Cancel service" was why I was trying to contact.

~not again's review of Cooking Club of America customer service

GetHuman: So how would you sum up your experience for GetHuman's Cooking Club of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not again: c*s rep wanted to argue with me about being a lifetime member and said records reflected nonpayment. Tried to get more money from me.
GetHuman: Let's quantify your experience contacting Cooking Club of America. On a scale of 1 to 5, how easy is it go get help on a Cooking Club of America problem?
~not again: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not again: I'd give them a three out of five on communication.
GetHuman: And what about Cooking Club of America's ability to quickly and effectively address your problem?
~not again: For that I would say one out of five.
GetHuman: And finally- any advice for other Cooking Club of America customers?
~not again: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cooking Club of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not again taken from his Cooking Club of America customer service problem that occurred on November 11th, 2017.

Cooking Club of America

1.20 of 5 stars | 38 reviews

~not again's Cooking Club of America Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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