Cox Communications - Arizona: "Your friend in the digital age"?*"GetHuman...

A Cox Communications - Arizona customer review by GetHuman user ~Steve Nichols from November 14th, 2017

Background on ~Steve Nichols's case

GetHuman: ~Steve Nichols - can you tell our other Cox Communications - Arizona customers when your case took place?
~Steve Nichols: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Cox Communications - Arizona, and if so, how?
~Steve Nichols: I used the 866-867-2629 number I found for on the GetHuman Cox Communications - Arizona customer phone number page I was on: Cox Communications - Arizona Customer Service Phone Number
GetHuman: And which of these common Cox Communications - Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~Steve Nichols a list of common Cox Communications - Arizona problems)
~Steve Nichols: "Update account information" was why I was trying to call.

~Steve Nichols's review of Cox Communications - Arizona customer service

GetHuman: So how would you sum up your experience for GetHuman's Cox Communications - Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Steve Nichols: "Your friend in the digital age"?*"GetHuman"? "Company cannot be reached"**You must be kidding*Steve Nichols**** *** ****
GetHuman: Let's quantify your experience contacting Cox Communications - Arizona. On a scale of 1 to 5, how easy is it go get help on a Cox Communications - Arizona problem?
~Steve Nichols: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Steve Nichols: I'd give them a five out of five on communication.
GetHuman: And what about Cox Communications - Arizona's ability to quickly and effectively address your problem?
~Steve Nichols: For that I would say four out of five.
GetHuman: And finally- any advice for other Cox Communications - Arizona customers?
~Steve Nichols: Call them early in the day or late. Don't forget any personal or account information you might need for Cox Communications - Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Steve Nichols taken from his Cox Communications - Arizona customer service problem that occurred on November 9th, 2017.

Cox Communications - Arizona

5.00 of 5 stars | 25 reviews

~Steve Nichols's Cox Communications - Arizona Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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