Dept of Child & Families, Access Florida: Service was good, too long of a wait. I was giv...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~Sharon58 from November 18th, 2017
Background on ~Sharon58's case
GetHuman: ~Sharon58 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~Sharon58: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Sharon58 a list of common Dept of Child & Families, Access Florida problems)
~Sharon58: "Complaint" was why I was trying to call.
~Sharon58's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sharon58: Service was good, too long of a wait. I was given the correct information, to this day MARGE BERGEON HAS NOT REPLIED, NEITHER HAS CASE MANAGER, I DON'T HAVE TELE TO CALL.MARGE AREA SUPERVISOR, SAID TO SUBMIT FINANCIAL STATEMENT, WHICH HAS BEEN DONE ON SEVERAL DAYS, STILL TO NO AVAIL. MARGE I GUESS IS HOLDING UP MY CASE. * months behind...NO EXCUSE!!!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~Sharon58: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sharon58: I'd give them a three out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~Sharon58: For that I would say two out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~Sharon58: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sharon58 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 11th, 2017.