Emirates: I was transferred to a recorded message that wa...

A Emirates customer review by GetHuman user ~realflyer from November 19th, 2017

Background on ~realflyer's case

GetHuman: ~realflyer - can you tell our other Emirates customers when your case took place?
~realflyer: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Emirates, and if so, how?
~realflyer: I used the 800-777-3999 number I found for on the GetHuman Emirates customer phone number page I was on: Emirates Customer Service Phone Number
GetHuman: And which of these common Emirates customer issues best describes the reason you wanted to talk to them?
(Shows ~realflyer a list of common Emirates problems)
~realflyer: "Change flight" was why I was trying to call.

~realflyer's review of Emirates customer service

GetHuman: So how would you sum up your experience for GetHuman's Emirates customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~realflyer: I was transferred to a recorded message that was*scratchy it was impossible to comprehend AT ALL*Fix This!
GetHuman: Let's quantify your experience contacting Emirates. On a scale of 1 to 5, how easy is it go get help on a Emirates problem?
~realflyer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~realflyer: I'd give them a five out of five on communication.
GetHuman: And what about Emirates's ability to quickly and effectively address your problem?
~realflyer: For that I would say five out of five.
GetHuman: And finally- any advice for other Emirates customers?
~realflyer: Call them early in the day or late. Don't forget any personal or account information you might need for Emirates to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~realflyer taken from his Emirates customer service problem that occurred on November 17th, 2017.

Emirates

3.55 of 5 stars | 56 reviews

~realflyer's Emirates Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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