Family Dollar Stores: The family dollar on reservoir in Cranston, R.I...

A Family Dollar Stores customer review by GetHuman user ~StubbornPrincessa from November 26th, 2017

Background on ~StubbornPrincessa's case

GetHuman: ~StubbornPrincessa - can you tell our other Family Dollar Stores customers when your case took place?
~StubbornPrincessa: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Family Dollar Stores, and if so, how?
~StubbornPrincessa: I used the 866-377-6420 number I found for on the GetHuman Family Dollar Stores customer phone number page I was on: Family Dollar Stores Customer Service Phone Number
GetHuman: And which of these common Family Dollar Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~StubbornPrincessa a list of common Family Dollar Stores problems)
~StubbornPrincessa: "Make a purchase" was why I was trying to call.

~StubbornPrincessa's review of Family Dollar Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~StubbornPrincessa: The family dollar on reservoir in Cranston, R.I needs some new management. One of the employees was on her phone talking about fighting someone and all this drama that was hard not to listen to. Trying to get her help was a horrible experience, completely ignored. And then gave me a dirty look when checking me out. She just seemed to bring her drama to work with her.
GetHuman: Let's quantify your experience contacting Family Dollar Stores. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores problem?
~StubbornPrincessa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~StubbornPrincessa: I'd give them a one out of five on communication.
GetHuman: And what about Family Dollar Stores's ability to quickly and effectively address your problem?
~StubbornPrincessa: For that I would say five out of five.
GetHuman: And finally- any advice for other Family Dollar Stores customers?
~StubbornPrincessa: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~StubbornPrincessa taken from his Family Dollar Stores customer service problem that occurred on November 20th, 2017.

Family Dollar Stores

1.67 of 5 stars | 21 reviews

~StubbornPrincessa's Family Dollar Stores Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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