GameStop.com: I litterally have something that only has a cou...

A GameStop.com customer review by GetHuman user ~the op from November 25th, 2017

Background on ~the op's case

GetHuman: ~the op - can you tell our other GameStop.com customers when your case took place?
~the op: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to GameStop.com, and if so, how?
~the op: I used a phone number I found on the GetHuman GameStop.com customer service contact info page: Contact GameStop.com Customer Service
GetHuman: And which of these common GameStop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~the op a list of common GameStop.com problems)
~the op: "Complaint" was why I was trying to call.

~the op's review of GameStop.com customer service

GetHuman: So how would you sum up your experience for GetHuman's GameStop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the op: I litterally have something that only has a couple days left to return but i guess they dont care,right?!
GetHuman: Let's quantify your experience contacting GameStop.com. On a scale of 1 to 5, how easy is it go get help on a GameStop.com problem?
~the op: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the op: I'd give them a four out of five on communication.
GetHuman: And what about GameStop.com's ability to quickly and effectively address your problem?
~the op: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop.com customers?
~the op: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GameStop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the op taken from his GameStop.com customer service problem that occurred on November 22nd, 2017.

GameStop.com

1.14 of 5 stars | 57 reviews

~the op's GameStop.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GameStop.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GameStop.com in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!