Haband: i cslled three times regarding a charge that ha...

A Haband customer review by GetHuman user ~haband hater from November 11th, 2017

Background on ~haband hater's case

GetHuman: ~haband hater - can you tell our other Haband customers when your case took place?
~haband hater: Yes. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Haband, and if so, how?
~haband hater: I used the 800-213-1220 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~haband hater a list of common Haband problems)
~haband hater: "Make a purchase" was why I was trying to call.

~haband hater's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~haband hater: i cslled three times regarding a charge that haband made to my personal credit card*no one could help me they refused to let me*speak to a supervisor i was asked for my *personal info * times and when i asked for a supervisor i was cold transfered back *to recording not once but twice i still *have no idea why my card was charged without*authorization no more haband for me
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~haband hater: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~haband hater: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~haband hater: For that I would say one out of five.
GetHuman: And finally- any advice for other Haband customers?
~haband hater: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~haband hater taken from his Haband customer service problem that occurred on November 3rd, 2017.

Haband

2.29 of 5 stars | 111 reviews

~haband hater's Haband Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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