Haband: sent for solar lights, recieved broken. returne...

A Haband customer review by GetHuman user ~james stout from November 7th, 2017

Background on ~james stout's case

GetHuman: ~james stout - can you tell our other Haband customers when your case took place?
~james stout: Sure. It was afternoon, on October 31st.
GetHuman: Did you reach out to Haband, and if so, how?
~james stout: I used the 800-213-1220 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~james stout a list of common Haband problems)
~james stout: "Cancel order" was why I was trying to call.

~james stout's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~james stout: sent for solar lights, recieved broken. returned same and later got them back, but they wouldn't work. also got charged shipping. I through with haband.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~james stout: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~james stout: I'd give them a four out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~james stout: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
~james stout: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~james stout taken from his Haband customer service problem that occurred on October 31st, 2017.

Haband

2.29 of 5 stars | 111 reviews

~james stout's Haband Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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