Ideeli: I must say I got a response as soon as I asked...

A Ideeli customer review by GetHuman user ~Stella45 from November 24th, 2017

Background on ~Stella45's case

GetHuman: ~Stella45 - can you tell our other Ideeli customers when your case took place?
~Stella45: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Ideeli, and if so, how?
~Stella45: I used a help page I found on the GetHuman Ideeli customer service contact info page: Contact Ideeli Customer Service
GetHuman: And which of these common Ideeli customer issues best describes the reason you wanted to talk to them?
(Shows ~Stella45 a list of common Ideeli problems)
~Stella45: "Returns" was why I was trying to contact.

~Stella45's review of Ideeli customer service

GetHuman: So how would you sum up your experience for GetHuman's Ideeli customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stella45: I must say I got a response as soon as I asked my question. Hope the rest of my experience goes well...lol
GetHuman: Let's quantify your experience contacting Ideeli. On a scale of 1 to 5, how easy is it go get help on a Ideeli problem?
~Stella45: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stella45: I'd give them a four out of five on communication.
GetHuman: And what about Ideeli's ability to quickly and effectively address your problem?
~Stella45: For that I would say three out of five.
GetHuman: And finally- any advice for other Ideeli customers?
~Stella45: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ideeli to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stella45 taken from his Ideeli customer service problem that occurred on November 18th, 2017.

Ideeli

1.00 of 5 stars | 31 reviews

~Stella45's Ideeli Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ideeli, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ideeli in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!