Invitationbox.com: Ordered my cards on last day on November, * day...

A Invitationbox.com customer review by GetHuman user GetHuman-242184 from November 19th, 2017

Background on GetHuman-242184's case

GetHuman: GetHuman-242184 - can you tell our other Invitationbox.com customers when your case took place?
GetHuman-242184: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Invitationbox.com, and if so, how?
GetHuman-242184: I used the 866-862-7382 number I found for on the GetHuman Invitationbox.com customer phone number page I was on: Invitationbox.com Customer Service Phone Number
GetHuman: And which of these common Invitationbox.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-242184 a list of common Invitationbox.com problems)
GetHuman-242184: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-242184's review of Invitationbox.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Invitationbox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-242184: Ordered my cards on last day on November, * days before xmas and my order still says in process. called and emailed, never rec'd any call back except a generic massage that all orders placed before **** will get their cards before xmas. what on *****???? that's ridiculous.
GetHuman: Let's quantify your experience contacting Invitationbox.com. On a scale of 1 to 5, how easy is it go get help on a Invitationbox.com problem?
GetHuman-242184: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-242184: I'd give them a one out of five on communication.
GetHuman: And what about Invitationbox.com's ability to quickly and effectively address your problem?
GetHuman-242184: For that I would say one out of five.
GetHuman: And finally- any advice for other Invitationbox.com customers?
GetHuman-242184: Call them early in the day or late. Don't forget any personal or account information you might need for Invitationbox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-242184 taken from his Invitationbox.com customer service problem that occurred on November 12th, 2017.

Invitationbox.com

1.00 of 5 stars | 14 reviews

GetHuman-242184's Invitationbox.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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