JPMorgan Retirement Plan Services: I NEED TO get into w*--no one around !!! no one...

A JPMorgan Retirement Plan Services customer review by GetHuman user ~Oda1912 from November 18th, 2017

Background on ~Oda1912's case

GetHuman: ~Oda1912 - can you tell our other JPMorgan Retirement Plan Services customers when your case took place?
~Oda1912: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to JPMorgan Retirement Plan Services, and if so, how?
~Oda1912: I used the 800-345-2345 number I found for on the GetHuman JPMorgan Retirement Plan Services customer phone number page I was on: JPMorgan Retirement Plan Services Customer Service Phone Number
GetHuman: And which of these common JPMorgan Retirement Plan Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Oda1912 a list of common JPMorgan Retirement Plan Services problems)
~Oda1912: "Setup an account" was why I was trying to call.

~Oda1912's review of JPMorgan Retirement Plan Services customer service

GetHuman: So how would you sum up your experience for GetHuman's JPMorgan Retirement Plan Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Oda1912: I NEED TO get into w*--no one around !!! no one to get get a hold of!!! NEED TO GET INTO W* so I get get TAX TOGETHER--and NO F--- --- time at home to take care of this--because you are allways closed......so change my w* so I don't get tax **% BJMorgan American Airlines ******--out of DFW what more DO YOU NE*ED?????*
GetHuman: Let's quantify your experience contacting JPMorgan Retirement Plan Services. On a scale of 1 to 5, how easy is it go get help on a JPMorgan Retirement Plan Services problem?
~Oda1912: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Oda1912: I'd give them a two out of five on communication.
GetHuman: And what about JPMorgan Retirement Plan Services's ability to quickly and effectively address your problem?
~Oda1912: For that I would say one out of five.
GetHuman: And finally- any advice for other JPMorgan Retirement Plan Services customers?
~Oda1912: Call them early in the day or late. Don't forget any personal or account information you might need for JPMorgan Retirement Plan Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Oda1912 taken from his JPMorgan Retirement Plan Services customer service problem that occurred on November 16th, 2017.

JPMorgan Retirement Plan Services

2.00 of 5 stars | 10 reviews

~Oda1912's JPMorgan Retirement Plan Services Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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