JTV.com: I phoned on December **,****, and spoke to Amy...

A JTV.com customer review by GetHuman user ~Lynda Miller from November 14th, 2017

Background on ~Lynda Miller's case

GetHuman: ~Lynda Miller - can you tell our other JTV.com customers when your case took place?
~Lynda Miller: Yeah. It was afternoon, on November 4th.
GetHuman: Did you reach out to JTV.com, and if so, how?
~Lynda Miller: I used the 800-550-8393 number I found for on the GetHuman JTV.com customer phone number page I was on: JTV.com Customer Service Phone Number
GetHuman: And which of these common JTV.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynda Miller a list of common JTV.com problems)
~Lynda Miller: "Warranty claim" was why I was trying to call.

~Lynda Miller's review of JTV.com customer service

GetHuman: So how would you sum up your experience for GetHuman's JTV.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynda Miller: I phoned on December **,****, and spoke to Amy. She was extremely Polite and An asset to your company.* However, I didn't care for the wail of ** Minutes. But it turned out to be Perfect!! Happy New Year to You All and God Bless:) Lynda M*****@***.com
GetHuman: Let's quantify your experience contacting JTV.com. On a scale of 1 to 5, how easy is it go get help on a JTV.com problem?
~Lynda Miller: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynda Miller: I'd give them a one out of five on communication.
GetHuman: And what about JTV.com's ability to quickly and effectively address your problem?
~Lynda Miller: For that I would say four out of five.
GetHuman: And finally- any advice for other JTV.com customers?
~Lynda Miller: Call them early in the day or late. Don't forget any personal or account information you might need for JTV.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynda Miller taken from his JTV.com customer service problem that occurred on November 4th, 2017.

JTV.com

1.00 of 5 stars | 11 reviews

~Lynda Miller's JTV.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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