Massachusetts Registry of Motor Vehicles (DMV/RMV): January **, ******I have to report a serious is...
A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~primo from November 20th, 2017
Background on ~primo's case
GetHuman: ~primo - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
~primo: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~primo a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
~primo: "File a report" was why I was trying to call.
~primo's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~primo: January **, ******I have to report a serious issue I recently had with the Registry of Motor Vehicles:* *I would like to document the experience I had with the RMV on Tuesday January **, **** **I am in the process of attempting to get my license back in order to get a job to support myself. Without a license, I am mathematically eliminated from any realistic opportunities for employment. I live in a somewhat rural area and transportation is difficult, specifically when related to many locations and time frames I would be required to work. My work experience is 'technical support' or other computer related industries. Therefore:**I needed to speak, in person, to a Hearings Officer for the RMV. The ONLY location option I had available to me was the Worcester location. Therefore, this is the information I extracted from the RMV website the exact day prior to going out my front door and heading to Worcester:***Worcester: Suspension hearings are available Daily, from *:** am to *:**
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
~primo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~primo: I'd give them a five out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~primo: For that I would say two out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
~primo: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~primo taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 16th, 2017.