Massachusetts Registry of Motor Vehicles (DMV/RMV): Lost my out of state title

A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-sampoth from December 7th, 2017

Background on GetHuman-sampoth's case

GetHuman: GetHuman-sampoth - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-sampoth: Yes I can. It was morning, on November 28th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman-sampoth: I used the 857-368-8000 number I found for on the GetHuman Massachusetts Registry of Motor Vehicles (DMV/RMV) customer phone number page I was on: Massachusetts Registry of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sampoth a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
GetHuman-sampoth: "Local services" was why I was trying to call.

GetHuman-sampoth's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sampoth: Lost my out of state title
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-sampoth: I need to retitle my vehicle in MA. Can't find my Virginia title. Have registration and everything else. I have a MA drivers license
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
GetHuman-sampoth: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sampoth: I'd give them a one out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-sampoth: For that I would say one out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
GetHuman-sampoth: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sampoth taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 28th, 2017.

Massachusetts Registry of Motor Vehicles (DMV/RMV)

1.80 of 5 stars | 37 reviews

GetHuman-sampoth's Massachusetts Registry of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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