Meetup.com: I hit *, talked to an operator about my problem...

A Meetup.com customer review by GetHuman user ~hadsuccess from November 11th, 2017

Background on ~hadsuccess's case

GetHuman: ~hadsuccess - can you tell our other Meetup.com customers when your case took place?
~hadsuccess: Sure. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Meetup.com, and if so, how?
~hadsuccess: I used a help page I found on the GetHuman Meetup.com customer service contact info page: Contact Meetup.com Customer Service
GetHuman: And which of these common Meetup.com customer issues best describes the reason you wanted to talk to them?
(Shows ~hadsuccess a list of common Meetup.com problems)
~hadsuccess: "Lower my bill" was why I was trying to contact.

~hadsuccess's review of Meetup.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Meetup.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hadsuccess: I hit *, talked to an operator about my problem and they got me on the line with someone. It was not easy though.
GetHuman: Let's quantify your experience contacting Meetup.com. On a scale of 1 to 5, how easy is it go get help on a Meetup.com problem?
~hadsuccess: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hadsuccess: I'd give them a one out of five on communication.
GetHuman: And what about Meetup.com's ability to quickly and effectively address your problem?
~hadsuccess: For that I would say four out of five.
GetHuman: And finally- any advice for other Meetup.com customers?
~hadsuccess: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Meetup.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hadsuccess taken from his Meetup.com customer service problem that occurred on November 8th, 2017.

Meetup.com

1.00 of 5 stars | 37 reviews

~hadsuccess's Meetup.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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