Miniinthebox.com: I ordered my product on Jan.*,****. contacted c...

A Miniinthebox.com customer review by GetHuman user GetHuman-ww_tke from December 1st, 2017

Background on GetHuman-ww_tke's case

GetHuman: GetHuman-ww_tke - can you tell our other Miniinthebox.com customers when your case took place?
GetHuman-ww_tke: Sure. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Miniinthebox.com, and if so, how?
GetHuman-ww_tke: I used a help page I found on the GetHuman Miniinthebox.com customer service contact info page: Contact Miniinthebox.com Customer Service
GetHuman: And which of these common Miniinthebox.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ww_tke a list of common Miniinthebox.com problems)
GetHuman-ww_tke: "Overcharge/Strange charge" was why I was trying to contact.

GetHuman-ww_tke's review of Miniinthebox.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Miniinthebox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ww_tke: I ordered my product on Jan.*,****. contacted company several times. They keep telling me to wait a few more days. As of Feb. *, **** I still have not received it !!!!! p.s. the only way you can submit a review is to give them at least one star.
GetHuman: Let's quantify your experience contacting Miniinthebox.com. On a scale of 1 to 5, how easy is it go get help on a Miniinthebox.com problem?
GetHuman-ww_tke: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ww_tke: I'd give them a three out of five on communication.
GetHuman: And what about Miniinthebox.com's ability to quickly and effectively address your problem?
GetHuman-ww_tke: For that I would say one out of five.
GetHuman: And finally- any advice for other Miniinthebox.com customers?
GetHuman-ww_tke: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Miniinthebox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ww_tke taken from his Miniinthebox.com customer service problem that occurred on November 30th, 2017.

Miniinthebox.com

1.44 of 5 stars | 94 reviews

GetHuman-ww_tke's Miniinthebox.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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