Moneygram: let everyone know this is fast and stress free...
A Moneygram customer review by GetHuman user ~charlene garner from November 12th, 2017
Background on ~charlene garner's case
GetHuman: ~charlene garner - can you tell our other Moneygram customers when your case took place?
~charlene garner: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Moneygram, and if so, how?
GetHuman: And which of these common Moneygram customer issues best describes the reason you wanted to talk to them?
(Shows ~charlene garner a list of common Moneygram problems)
~charlene garner: "Cancel Transfer" was why I was trying to call.
~charlene garner's review of Moneygram customer service
GetHuman: So how would you sum up your experience for GetHuman's Moneygram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~charlene garner: let everyone know this is fast and stress free....thank you for having this information easily available.
GetHuman: Let's quantify your experience contacting Moneygram. On a scale of 1 to 5, how easy is it go get help on a Moneygram problem?
~charlene garner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~charlene garner: I'd give them a one out of five on communication.
GetHuman: And what about Moneygram's ability to quickly and effectively address your problem?
~charlene garner: For that I would say four out of five.
GetHuman: And finally- any advice for other Moneygram customers?
~charlene garner: Call them early in the day or late. Don't forget any personal or account information you might need for Moneygram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~charlene garner taken from his Moneygram customer service problem that occurred on November 11th, 2017.