Monoprice.com: I can't access website.

A Monoprice.com customer review by GetHuman user GetHuman57653 from December 8th, 2017

Background on GetHuman57653's case

GetHuman: GetHuman57653 - can you tell our other Monoprice.com customers when your case took place?
GetHuman57653: Yes I can. It was morning, on December 1st.
GetHuman: Did you reach out to Monoprice.com, and if so, how?
GetHuman57653: I used the 877-271-2592 number I found for on the GetHuman Monoprice.com customer phone number page I was on: Monoprice.com Customer Service Phone Number
GetHuman: And which of these common Monoprice.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57653 a list of common Monoprice.com problems)
GetHuman57653: "Change order" was why I was trying to call.

GetHuman57653's review of Monoprice.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Monoprice.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57653: I can't access website.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman57653: Requested URL cannot be found**We are sorry, but the page you are looking for cannot be found. The page has either been removed, renamed or is temporarily unavailable.***** Bad Gateway
GetHuman: Let's quantify your experience contacting Monoprice.com. On a scale of 1 to 5, how easy is it go get help on a Monoprice.com problem?
GetHuman57653: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57653: I'd give them a two out of five on communication.
GetHuman: And what about Monoprice.com's ability to quickly and effectively address your problem?
GetHuman57653: For that I would say three out of five.
GetHuman: And finally- any advice for other Monoprice.com customers?
GetHuman57653: Call them early in the day or late. Don't forget any personal or account information you might need for Monoprice.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57653 taken from his Monoprice.com customer service problem that occurred on December 1st, 2017.

Monoprice.com

1.00 of 5 stars | 16 reviews

GetHuman57653's Monoprice.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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