Netspend: Agent was fast and very responsive to my reques...
A Netspend customer review by GetHuman user ~larry sweatt from November 22nd, 2017
Background on ~larry sweatt's case
GetHuman: ~larry sweatt - can you tell our other Netspend customers when your case took place?
~larry sweatt: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Netspend, and if so, how?
GetHuman: And which of these common Netspend customer issues best describes the reason you wanted to talk to them?
(Shows ~larry sweatt a list of common Netspend problems)
~larry sweatt: "Activate Card" was why I was trying to call.
~larry sweatt's review of Netspend customer service
GetHuman: So how would you sum up your experience for GetHuman's Netspend customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~larry sweatt: Agent was fast and very responsive to my request, thanks very much!
GetHuman: Let's quantify your experience contacting Netspend. On a scale of 1 to 5, how easy is it go get help on a Netspend problem?
~larry sweatt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~larry sweatt: I'd give them a five out of five on communication.
GetHuman: And what about Netspend's ability to quickly and effectively address your problem?
~larry sweatt: For that I would say four out of five.
GetHuman: And finally- any advice for other Netspend customers?
~larry sweatt: Call them early in the day or late. Don't forget any personal or account information you might need for Netspend to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~larry sweatt taken from his Netspend customer service problem that occurred on November 16th, 2017.