New York Department of Labor - Unemployment: ***** *****... They force you to hang up or sch...

A New York Department of Labor - Unemployment customer review by GetHuman user GetHuman-277842 from November 19th, 2017

Background on GetHuman-277842's case

GetHuman: GetHuman-277842 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
GetHuman-277842: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman-277842: I used the 888-209-8124 number I found for on the GetHuman New York Department of Labor - Unemployment customer phone number page I was on: New York Department of Labor - Unemployment Customer Service Phone Number
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-277842 a list of common New York Department of Labor - Unemployment problems)
GetHuman-277842: "Collecting benefits" was why I was trying to call.

GetHuman-277842's review of New York Department of Labor - Unemployment customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-277842: ***** *****... They force you to hang up or schedule a call back. After that you press one for call back, they tell you to pick a time.. No time is available, and after three times, they hang up on you.. This ******* blows.. Useless!! Thanks! **********!
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
GetHuman-277842: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-277842: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
GetHuman-277842: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
GetHuman-277842: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-277842 taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 14th, 2017.

New York Department of Labor - Unemployment

1.52 of 5 stars | 115 reviews

GetHuman-277842's New York Department of Labor - Unemployment Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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