Issue with Oklahoma Gas & Electric Co
A Oklahoma Gas & Electric Co customer review by GetHuman user GetHuman-annramse from December 4th, 2017
Background on GetHuman-annramse's case
GetHuman: GetHuman-annramse - can you tell our other Oklahoma Gas & Electric Co customers when your case took place?
GetHuman-annramse: Yup. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Oklahoma Gas & Electric Co, and if so, how?
GetHuman: And which of these common Oklahoma Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-annramse a list of common Oklahoma Gas & Electric Co problems)
GetHuman-annramse: "Cancel service" was why I was trying to call.
GetHuman-annramse's review of Oklahoma Gas & Electric Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Oklahoma Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-annramse: Issue with Oklahoma Gas & Electric Co
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-annramse: Have been on hold for * times, , you hung up on me before ever answering after ** minutes, tried again you hung up on me after ** min. wait, Now on hold again after going through you special help section. What is wrong with the company I worked for for ** years? NOW you want us to pay you to talk to you for SERVICE- WHAT A JOKE. Does the corp. commission know about that????
GetHuman: Let's quantify your experience contacting Oklahoma Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a Oklahoma Gas & Electric Co problem?
GetHuman-annramse: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-annramse: I'd give them a one out of five on communication.
GetHuman: And what about Oklahoma Gas & Electric Co's ability to quickly and effectively address your problem?
GetHuman-annramse: For that I would say three out of five.
GetHuman: And finally- any advice for other Oklahoma Gas & Electric Co customers?
GetHuman-annramse: Call them early in the day or late. Don't forget any personal or account information you might need for Oklahoma Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-annramse taken from his Oklahoma Gas & Electric Co customer service problem that occurred on November 29th, 2017.