PECO Energy: my service is off since **Aug. The company owe...

A PECO Energy customer review by GetHuman user ~Elsid1049 from November 7th, 2017

Background on ~Elsid1049's case

GetHuman: ~Elsid1049 - can you tell our other PECO Energy customers when your case took place?
~Elsid1049: Yes. It was evening, on November 2nd.
GetHuman: Did you reach out to PECO Energy, and if so, how?
~Elsid1049: I used the 800-494-4000 number I found for on the GetHuman PECO Energy customer phone number page I was on: PECO Energy Customer Service Phone Number
GetHuman: And which of these common PECO Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~Elsid1049 a list of common PECO Energy problems)
~Elsid1049: "No service" was why I was trying to call.

~Elsid1049's review of PECO Energy customer service

GetHuman: So how would you sum up your experience for GetHuman's PECO Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elsid1049: my service is off since **Aug. The company owe me money but can I get no keep getting Run around.But when its there money they want it but can I get service on what owed me NO!!!!!!!
GetHuman: Let's quantify your experience contacting PECO Energy. On a scale of 1 to 5, how easy is it go get help on a PECO Energy problem?
~Elsid1049: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elsid1049: I'd give them a four out of five on communication.
GetHuman: And what about PECO Energy's ability to quickly and effectively address your problem?
~Elsid1049: For that I would say five out of five.
GetHuman: And finally- any advice for other PECO Energy customers?
~Elsid1049: Call them early in the day or late. Don't forget any personal or account information you might need for PECO Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elsid1049 taken from his PECO Energy customer service problem that occurred on November 2nd, 2017.

PECO Energy

3.00 of 5 stars | 16 reviews

~Elsid1049's PECO Energy Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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