PLNDR: I've been waiting for an order to ship for * we...

A PLNDR customer review by GetHuman user GetHuman-252573 from November 26th, 2017

Background on GetHuman-252573's case

GetHuman: GetHuman-252573 - can you tell our other PLNDR customers when your case took place?
GetHuman-252573: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to PLNDR, and if so, how?
GetHuman-252573: I used a twitter page I found on the GetHuman PLNDR customer service contact info page: Contact PLNDR Customer Service
GetHuman: And which of these common PLNDR customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-252573 a list of common PLNDR problems)
GetHuman-252573: "Make a purchase" was why I was trying to contact.

GetHuman-252573's review of PLNDR customer service

GetHuman: So how would you sum up your experience for GetHuman's PLNDR customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-252573: I've been waiting for an order to ship for * weeks . Line disconnects almost immediately. Sent tweet to @plndrHelp , no reply
GetHuman: Let's quantify your experience contacting PLNDR. On a scale of 1 to 5, how easy is it go get help on a PLNDR problem?
GetHuman-252573: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-252573: I'd give them a four out of five on communication.
GetHuman: And what about PLNDR's ability to quickly and effectively address your problem?
GetHuman-252573: For that I would say three out of five.
GetHuman: And finally- any advice for other PLNDR customers?
GetHuman-252573: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PLNDR to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-252573 taken from his PLNDR customer service problem that occurred on November 24th, 2017.

PLNDR

1.00 of 5 stars | 21 reviews

GetHuman-252573's PLNDR Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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