Pajamashoppe.com: here was a message stating a rep would call wit...

A Pajamashoppe.com customer review by GetHuman user ~Ms. B from November 26th, 2017

Background on ~Ms. B's case

GetHuman: ~Ms. B - can you tell our other Pajamashoppe.com customers when your case took place?
~Ms. B: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Pajamashoppe.com, and if so, how?
~Ms. B: I used the 800-503-9705 number I found for on the GetHuman Pajamashoppe.com customer phone number page I was on: Pajamashoppe.com Customer Service Phone Number
GetHuman: And which of these common Pajamashoppe.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ms. B a list of common Pajamashoppe.com problems)
~Ms. B: "Warranty claim" was why I was trying to call.

~Ms. B's review of Pajamashoppe.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Pajamashoppe.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ms. B: here was a message stating a rep would call within **hrs. but I really needed to confi*rm with someone regarding the size* length issue of pants....I ordered for a special event, therefore I need immediate assistance, not within **hours. Time is of the essence!
GetHuman: Let's quantify your experience contacting Pajamashoppe.com. On a scale of 1 to 5, how easy is it go get help on a Pajamashoppe.com problem?
~Ms. B: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ms. B: I'd give them a one out of five on communication.
GetHuman: And what about Pajamashoppe.com's ability to quickly and effectively address your problem?
~Ms. B: For that I would say two out of five.
GetHuman: And finally- any advice for other Pajamashoppe.com customers?
~Ms. B: Call them early in the day or late. Don't forget any personal or account information you might need for Pajamashoppe.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ms. B taken from his Pajamashoppe.com customer service problem that occurred on November 18th, 2017.

Pajamashoppe.com

3.00 of 5 stars | 3 reviews

~Ms. B's Pajamashoppe.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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