PalmBeachJewelry.com: Totally boned by this company. Ordered an anni...

A PalmBeachJewelry.com customer review by GetHuman user ~Keithandshilloy from November 19th, 2017

Background on ~Keithandshilloy's case

GetHuman: ~Keithandshilloy - can you tell our other PalmBeachJewelry.com customers when your case took place?
~Keithandshilloy: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to PalmBeachJewelry.com, and if so, how?
~Keithandshilloy: I used the 866-804-3745 number I found for on the GetHuman PalmBeachJewelry.com customer phone number page I was on: PalmBeachJewelry.com Customer Service Phone Number
GetHuman: And which of these common PalmBeachJewelry.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Keithandshilloy a list of common PalmBeachJewelry.com problems)
~Keithandshilloy: "Make a purchase" was why I was trying to call.

~Keithandshilloy's review of PalmBeachJewelry.com customer service

GetHuman: So how would you sum up your experience for GetHuman's PalmBeachJewelry.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Keithandshilloy: Totally boned by this company. Ordered an anniversary ring and it was never shipped. Told the "vendor" cancelled it, but they could not tell me who the "vendor" was. Truth is, this company screwed up my order and wouldn't own up to it. This is the *nd time they messed up an order.
GetHuman: Let's quantify your experience contacting PalmBeachJewelry.com. On a scale of 1 to 5, how easy is it go get help on a PalmBeachJewelry.com problem?
~Keithandshilloy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Keithandshilloy: I'd give them a five out of five on communication.
GetHuman: And what about PalmBeachJewelry.com's ability to quickly and effectively address your problem?
~Keithandshilloy: For that I would say two out of five.
GetHuman: And finally- any advice for other PalmBeachJewelry.com customers?
~Keithandshilloy: Call them early in the day or late. Don't forget any personal or account information you might need for PalmBeachJewelry.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Keithandshilloy taken from his PalmBeachJewelry.com customer service problem that occurred on November 12th, 2017.

PalmBeachJewelry.com

4.33 of 5 stars | 25 reviews

~Keithandshilloy's PalmBeachJewelry.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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