Pogo - EA Games: This service *****. Cannot get anyone to help...
A Pogo - EA Games customer review by GetHuman user ~rock5ash12 from November 21st, 2017
Background on ~rock5ash12's case
GetHuman: ~rock5ash12 - can you tell our other Pogo - EA Games customers when your case took place?
~rock5ash12: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~rock5ash12 a list of common Pogo - EA Games problems)
~rock5ash12: "Complaint" was why I was trying to contact.
~rock5ash12's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rock5ash12: This service *****. Cannot get anyone to help me or answer any questions. No use having an account if I cannot get the game to load. I have done all that the site says to try and fix the loading problem with Undiscovered World but it is still not working. All the other games I have like that will load so this has to be a pogo issue.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~rock5ash12: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rock5ash12: I'd give them a three out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~rock5ash12: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~rock5ash12: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rock5ash12 taken from his Pogo - EA Games customer service problem that occurred on November 18th, 2017.