Pogo - EA Games: Waited & waited on hold for ** minutes, so I hu...
A Pogo - EA Games customer review by GetHuman user ~oldgranny4750 from November 15th, 2017
Background on ~oldgranny4750's case
GetHuman: ~oldgranny4750 - can you tell our other Pogo - EA Games customers when your case took place?
~oldgranny4750: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~oldgranny4750 a list of common Pogo - EA Games problems)
~oldgranny4750: "Change order" was why I was trying to contact.
~oldgranny4750's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oldgranny4750: Waited & waited on hold for ** minutes, so I hung up. Second time, and still haven't gotten through. I just wanted to know why my credit card was charged $**.** twice & my subscription doesn't run out for another * months!
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~oldgranny4750: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oldgranny4750: I'd give them a two out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~oldgranny4750: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~oldgranny4750: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oldgranny4750 taken from his Pogo - EA Games customer service problem that occurred on November 9th, 2017.